QuickHome Rework Policy
QuickHome is committed to delivering high-quality image enhancements that align with your original request. Our rework policy ensures fast resolution while maintaining fair and transparent pricing.
Quick Summary
- All rework requests require selecting a reason
- QuickHome errors are reworked at no charge
- User mistakes are charged as new enhancements
What Is a Rework?
A rework is any request to modify, adjust, or redo an image after the original enhancement has been delivered.
Reworks may occur for a variety of reasons, including clarification of intent, changes in direction, or quality concerns.
Required Rework Reason
When submitting a rework request, you must select one of the following reasons:
This classification determines whether credits are charged for the rework.
Rework Due to QuickHome Error
A rework is considered a QuickHome error if the delivered image does not match the original request due to an issue on our side.
Examples include:
- Incorrect execution of the selected enhancement options
- Visual defects or quality issues introduced during processing
- Output that clearly does not align with the instructions provided at submission
How It Is Handled
- The image is reworked at no additional charge
- No credits are deducted for the rework
- The corrected image is delivered as quickly as possible
QuickHome takes responsibility for these cases and prioritizes resolution.
Rework Due to User Mistake
A rework is considered a user mistake if the change is requested due to updated direction or incorrect information provided at submission.
Examples include:
- Incorrect or incomplete instructions
- Selecting the wrong enhancement options
- Requesting an aesthetic change after delivery
- Requesting additional changes beyond the original scope
How It Is Handled
- The rework is treated as a new enhancement
- Credits are deducted again based on the enhancements applied
- The rework enters the standard processing queue
This approach ensures pricing remains fair for customers who submit complete and accurate requests.
Quick Reference
| Scenario | Type | Charged? |
|---|---|---|
| Wrong furniture style applied | QuickHome Error | Free |
| Visual artifacts in output | QuickHome Error | Free |
| You selected wrong room type | User Mistake | Charged |
| Changed mind on style after delivery | User Mistake | Charged |
| Want additional enhancements | User Mistake | Charged |
Why Reworks Are Handled This Way
This policy allows QuickHome to:
- Maintain discounted subscription pricing
- Resolve genuine quality issues without penalty
- Prevent abuse of unlimited revision workflows
- Keep turnaround times fast and predictable
By requiring a rework reason, we can quickly route and resolve requests appropriately.
Best Practices to Avoid Rework Charges
To minimize rework requests due to user mistakes:
Review enhancement selections carefully
Double-check your options before submitting an order.
Use comments or instructions to clarify intent
Add notes for anything that might be ambiguous.
Ensure correct rooms, styles, or options are selected
Verify room types and enhancement styles match your needs.
Need help? If you're unsure about an option, our support team can help before submission.
Contact Support